Simple watch
mailing process

Free estimates &
return shipping

Restoring timepieces
since 1983

Watch Repair FAQ

ZOO YORK WATCH REPAIR
ZOO YORK WATCH REPAIR
ZOO YORK WATCH REPAIR

Simple watch
mailing process

Free estimates &
return shipping

Restoring timepieces
since 1983

ACCUTRON WATCH REPAIR

Watch Repair FAQ

ZOO YORK WATCH REPAIR
ZOO YORK WATCH REPAIR
ZOO YORK WATCH REPAIR

Simple watch mailing
process

Free estimates & return
shipping

Restoring timepieces
since 1983

WATCH REPAIR FAQ

We specialize in the full spectrum of watch repair and maintenance, with a particular focus on restoring vintage timepieces. Our expertise goes beyond standard repairs—we excel in tackling watches considered too challenging or rare for others to handle, including sourcing hard-to-find parts. From luxury and fashion watches to vintage classics, we ensure every issue your timepiece faces is met with precision and care.

Our services cover battery replacements, water resistance tests, case back repairs, precision adjustments, and ceramic modifications. We handle pin replacements, band repairs, custom-fitting manufacturer pins, clasp restorations, dial corrections, and polishing. Our team is skilled in repairing quartz, chronograph, and digital (LCD and LED) movements, as well as re-illuminating hands and replacing capacitors, solar batteries, and perpetual calendar batteries.

For mechanical watches, we offer comprehensive cleaning, overhauls, and precise repairs, including mechanism restoration, stem and crown replacements, and full movement restorations. We also provide retro-fitting movements, re-threading case back screws, and specialized repairs for automatic and kinetic movements, ensuring meticulous attention to detail for every timepiece, no matter its complexity or brand.

Absolutely! The answer is a resounding YES! We proudly provide specialized ‘Masking’ services to watchmakers nationwide.

Our team consists of watchmakers with diverse expertise, allowing us to skillfully handle repairs across the entire spectrum of timepieces, from prestigious Swiss luxury models to modern fashion watches and everything in between. With specialized training from renowned watchmaking schools in Bienne, Switzerland, our experts bring unparalleled skill and craftsmanship to every repair. Additionally, as esteemed members of the American Watchmakers-Clockmakers Institute (AWCI), they uphold the highest standards of horological excellence and precision. This unique combination of elite training and broad experience ensures superior service for any watch, regardless of its complexity or origin.

Getting a complimentary estimate for your watch repair has never been easier. Just click the Begin Your Watch Repair link and follow the straightforward instructions. If you have any questions or encounter any difficulties along the way, don’t hesitate to reach out via our Contact Us option. Our dedicated team is always ready to assist, ensuring your experience is seamless and stress-free from start to finish.

When your watch arrives at our facility, we promptly notify you to confirm its safe receipt. It then undergoes a meticulous process, including thorough inspection, photography, and systematic categorization, to ensure an accurate diagnosis. Typically, repair estimates are provided within about a week of arrival. However, in cases where specific parts are needed, we may consult manufacturers or vendors to determine availability and pricing, which could extend the estimate timeframe. Once all necessary information is gathered, we will promptly provide you with a detailed repair proposal for your approval. Rest assured, no work will begin without your explicit consent, keeping you in complete control throughout the process.

The repair timeframe for your watch depends on several factors, including its model and the complexity of the required work. Routine services like battery replacements or capacitor changes are typically completed quickly for a fast turnaround. However, the meticulous restoration of vintage or antique timepieces, particularly those over a century old, may take several months to ensure precision and care. When discussing your estimate, we strive to provide a clear timeline, though the need to order specific parts may introduce additional variability. Our priority is to manage expectations accurately and keep you informed throughout the repair process.

We are dedicated to accommodating your specific timing needs whenever possible, always striving to set realistic expectations and maintain transparent communication from the outset. If your request falls outside our capabilities, we will let you know promptly. As the saying in watch repair goes, “Good work takes time.” This philosophy reflects our commitment to delivering exceptional quality, even if it requires a little extra patience.

Certainly! We’re proud to serve you from two convenient locations in Utah, with extended availability offering 66 hours of walk-in service each week. For full details on our locations, hours, and contact information, please visit our Contact Us page. We look forward to welcoming you and assisting with all your needs.

ABOUT TIMES TICKING

ZOO YORK WATCH REPAIR

Times Ticking began in 1983 as a retail store and repair center for watches and clocks. We have expanded over the years to more retail stores and a separate repair center that accepts watches from all over the world.

We have personalized customer service, which we are very proud of, and feel that this is what sets us apart. We have an extremely high customer satisfaction rate and also a high return customer rate.

A Journey of Excellence in
Watch Repair Since 1983

POPULAR WATCH BRANDS

Browse Popular Watch Brands We Service

We can repair ANY watch, including but not limited to the following brands

OMEGA WATCH REPAIR

Get In Touch About Your Watch Repair Today!

ZOO YORK WATCH REPAIR

Get In Touch About Your Watch Repair Today!