To ensure your watch reaches us safely for repair, please enclose it along with the completed watch repair form that is securely packaged, ensuring its protection, and then mail it to us. We welcome shipments via USPS, UPS, and FedEx for your convenience. We kindly request that you refrain from using the watch’s original box for shipping. International customers: your shipment will arrive via the U.S. Postal Service (unless using UPS or FedEx). Your package will transition to U.S. Postal Service from your country’s local postal service for final delivery to us once it arrives within the United States.